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How do I get a refund or return an item according to your policy?Updated 9 months ago

Absolutely! Curalife's commitment to customer satisfaction includes a generous 60-day money-back guarantee starting from the day your order is delivered.

It's important to ensure that any returns are initiated within this 60-day window, as we are unable to process refunds for orders that extend beyond this timeframe.

To ensure eligibility for a refund, the physical bottle(s) must be sent back. The detailed steps to initiate a return can be found in our Help Center, tailored to your specific location.

While we don't offer pre-paid return labels, rest assured that once we confirm the safe arrival of your returned order at our fulfillment center, we will promptly initiate a full refund. To help expedite this process, kindly share the tracking number associated with your return package, which you receive from the post office, via our Contact Page. This step will assist us in swiftly verifying the return shipment and proceeding with your refund without delay.

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