Why is a credit card required for a $0 consultation?Updated 14 days ago

Many patients notice that we ask for a credit card during booking, even when their consultation is covered by insurance. 

This is normal and does not mean you will be charged.

A card is kept on file only to:

• Apply a copay if required by your insurance
• Apply a no-show or late cancellation fee
• Handle rare coverage changes that are communicated in advance

We verify your insurance benefits in real time before booking. If your result shows $0, we honor that.

If we show that your visit is free, it will remain free. We stand behind the coverage result you see during booking.