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About My Order

Why does my bottle look different?

As we start 2024, we are thrilled to announce a fresh, new look for our Curalin bottles!. Designed with elegance, practicality, and environmental consciousness, these bottles are as impressive as the formula they hold. The new bottle provides:. *Plea

How long will it take to receive my order?

Within the USA, shipping typically takes up to 21 business days, but most orders arrive within a week, depending on your location. For international orders, our worldwide shipping can take up to 28 business days. Once you place your order, you'll rec

Where is my order?

Your order can be easily tracked in several ways:. Via email -  As soon as your order ships, tracking details are sent to your email. The email includes a link that will lead you directly to the tracking information of your order!. Via SMS - The trac

How can I find my order number and/or invoice?

Find your invoice by logging into your account, clicking on “Orders” and choosing the order you'd like the invoice for! If you'd like to download your invoice, simply click on “Download Invoice” on the right-hand side of the order. Find your order nu

My order arrived damaged / incomplete!

Damaged Order:. We truly apologize for the inconvenience caused by the damaged package upon delivery. Your satisfaction is our top priority, and we want to make sure you receive your order in perfect condition. In order for us to take appropriate act

The tracking says my package has been delivered but I haven't received it

We are very sorry to hear you did not receive your order yet. Our delivery partners may have delivered to an alternate entrance, building lobby, left in a safe place, or left with a neighbor by mistake. In these situations, we recommend checking thes

How do I cancel my order?

To cancel your order, kindly fill out our Contact Us Form and provide a brief explanation for the cancellation request. Make sure to include your order number in the form.