Payment with FSA/HSA

Can I use my HSA or FSA card to pay at Curalife?

Yes, you can use your HSA/FSA card directly at checkout to pay for our products.

Can I pay with my HSA/FSA funds if I don’t have an HSA/FSA card?

Yes, you can use your regular credit card, and Flex will provide an itemized receipt for reimbursement.

What is Flex, and how does it work?

Flex is a trusted and secure payment provider that connects us with your HSA/FSA account.

Can I pay for a subscription using HSA/FSA funds?

No, you cannot pay for subscriptions. HSA/FSA funds are only available for "Buy Once" purchases.

What products are eligible for HSA/FSA payments?

Currently, you can purchase Curalin and Curaslim.

Do I need to fill out any forms?

Yes, you'll need to fill out a simple Intake Form at checkout. This is a one-time process that needs to be repeated once a year.

Do I need to get HSA/FSA eligibility approval every time I place an order?

No, once your first HSA/FSA order is approved, the approval will be valid for the next 12 months.

Who checks my eligibility for payment with HSA/FSA?

A clinical team from Flex will review your information to determine HSA/FSA eligibility in compliance with IRS guidelines. You can read more about Flex’s Flex Privacy Policy and Data Processing Agreement.

Can I return a product bought with HSA/FSA funds?

Yes, our regular return policy also applies to products purchased with HSA/FSA. However, you may need to check with your provider to see how they handle credit refunds.

How fast will I get approval for my HSA/FSA order?

It usually takes up to 60 minutes to receive a decision. Flex's clinical team will review the order, and your eligibility will be determined according to IRS guidelines. If your order is rejected, you will be informed by email, and a full refund will